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​FAQ

Still have questions? Feel free to reach out anytime!

Q1. What kind of requests can I ask for?

A1. You can ask for restaurant reservations, local research, itinerary planning, real-time chat support, shopping proxy services, travel video assistance, and more! Feel free to contact me even if your request isn't listed.

Q2. How do I make a request?

A2. You can contact me through the inquiry form, Instagram DM, or WhatsApp. After we discuss your needs, I’ll send you a custom quote.

Q3. How do I pay?

A3. Payments are made easily through Stripe. I’ll send you a payment link once we agree on the details.

Q4. Are product costs, shipping fees, or transportation expenses included in the service price?

A4. No, those actual costs are billed separately. The service price covers my time and support only.

Q5. Is your English fluent?

A5. I’m not a native English speaker, but I use a translation app to communicate clearly and make sure everything goes smoothly!

Q6. How quickly can you respond?

A6. I usually reply within a few hours. However, depending on the time difference and my schedule, it might take a little longer. Thank you for your understanding!

Q7. Does the Chat Support include reservation services?

Yes — during your chat support time, I can help call restaurants to check availability or make a reservation for you.
However, if you need me to book tickets (such as for concerts, museums, or events), an additional fee may apply depending on the time and complexity involved.

Feel free to ask, and I’ll let you know if extra costs apply before proceeding.

Q8. Can I cancel a ticket after it’s been booked?

In general, tickets cannot be canceled once they have been purchased.
If something urgent comes up, I’ll do my best to help — but cancellations will follow the policy of the ticket provider, and I can’t guarantee a refund.

Please note that service fees are non-refundable.

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